Why should I purchase the GolfSafe Secure Plan?
You've saved, you've waited, and now you're all set to go on the Golf Trip of your life. Preparing for your trip includes protecting yourself from unfortunate circumstances that threaten to interfere with even your best-laid plans. By purchasing a GolfSafe Secure Plan, you can get reimbursement for your financial losses due to cancellation penalties, unforeseen medical costs, baggage loss/delays, and lost golf rounds as well as access to a wide range of traveler's assistance services before and during your trip.
A GolfSafe Secure Plan could protect your travel investment when:
- You become ill or injured and need to cancel or interrupt your golf trip
- You need to cancel your trip because someone in your immediate family (as defined in the plan) has an illness or injury, even if they aren't scheduled to travel with you
- Your golf clubs are lost by the airline and you need to rent a set while on your trip
- Your golf rounds are cancelled due to weather
- You get sick or injured on your golf trip and need to consult a doctor while traveling
- A family member back home passes away and you must return from your trip early
If you don't get sick, injured or lose something, the plan also rewards you for a great golf game. If you get a Hole-in-One, this plan will cover celebratory beverages from the clubhouse at the Golf Course! (some restrictions apply). Not available to residents of MO, NY, OR, WA
What does it cover?
The GolfSafe Secure and GolfSafe Secure Plus Plans cover both pre-trip and post-departure benefits, including the following:
Trip Cancellation If you must cancel your trip for an eligible reason, the plan provides reimbursement for your TOTAL TRIP COST. Eligible reasons include illness, injury or death to you, a traveling companion or an immediate family member. Additional reasons for cancellation include jury duty, subpoena, your destination made uninhabitable by a natural disaster or being involved in a documented traffic accident en route to departure to name a few. See the GolfSafe Secure Plans descriptions for more details and the list of covered events.
Trip Cancellation for Any Reason (CFAR) available on GolfSafe Secure Plus Plan ONLY If you purchase the insurance within 21 days of your Initial Deposit or Payment, and are eligible for GolfSafe Secure Plus Plan, the plan will cover if you need to cancel your trip for any reason, not otherwise covered. The Company will reimburse You for 75% of the prepaid, forfeited, non-refundable Payments or Deposits. You must cancel the trip no later than 2 days prior to departure date. Certain restrictions apply. See the GolfSafe Secure Plus Plan description for more details. (not available to residents of NY or WA)
Trip Interruption If you must interrupt your trip after it begins, for an eligible reason, the plans provide reimbursement for your prepaid unused non-refundable trip costs.
Trip Delay If you should miss the departure of your trip due to carrier-caused delays or other eligible reasons, the plan reimburses you for additional accommodations, meals and "catch up" transportation expenses.
Itinerary Change In the event a Cruise/Travel Supplier makes a change in your trip itinerary after Your actual departure date that prevents You from participating in an event/activity pre-paid prior to departure and scheduled on your trip itinerary, nonrefundable pre-paid event/activity expenses.
Baggage Protection and Baggage Delay Coverage Reimbursement for covered loss, damage, or theft of baggage and/or personal effects during or while in transit to or from your trip, as well as reimbursing you for the purchase of necessary items in the event your bag is delayed en route to your trip.
Loss of Golf Rounds If you are unable to Golf due to the inability to complete play on at least 9 holes of an 18 hole round due to weather during the round where the club management expressly cancels or puts your Golf round on delay or suspension for more than 3 hours on the day of play the Company will reimburse you (on a pro-rated basis) for the value of your pre-paid Golf tickets or greens fees for each day of the loss of Golf during your trip. (not available to residents of MO, NY, OR or WA)
Sports Equipment Rental Covers the reasonable cost of renting sports equipment during the trip if, while on the trip, your checked sports equipment is lost, stolen, damaged or delayed by a common carrier. (not available to residents of NY or WA)
Golf Obligation- Hole-in-One For beverage expenses purchased from the clubhouse, if during your trip, you or a traveling companion makes a Hole-in-One on an official registered Golf Course measuring over 4,000 yards with a par rating of at least 68 for 18 holes of play, provided beverages are dispensed by an employee of the club that is affiliated with the Golf Course where the hole-in-one took place. (not available to residents of MO, NY, OR, or WA)
Property Damage For direct physical damage to covered real or personal property within the unit you occupy while on your trip. (not available to residents of NY)
Medical Protection, Emergency Medical Evacuation and Repatriation Medical coverage while traveling overseas may be particularly important as Medicare and certain HMOs may not cover medical expenses incurred outside the U.S. If you become ill or are injured while on your trip, the plan may reimburse you for out-of-pocket medical expenses incurred while traveling, including physician visits, x-rays, lab tests, therapeutic services, prescriptions, and emergency medical transport to the nearest appropriate medical facility. If needed, the plan will pay and arrange for you to return to your home country for treatment.
Optional Rental Car Damage If You rent a car while on the trip, and the car is damaged due to collision, theft, vandalism, windstorm, fire, hail, flood or any cause not within your control while in your possession. (not available to residents of NY, TX)
How can I view the Full Certificate of Insurance and Definitions before purchasing a plan?
Once you provide the basic information for a Quote and hit the "Next" button you will be directed to a Plan Details page, where full Coverage Descriptions of BOTH plans ( Secure or Secure Plus) can be viewed by clicking the plan name and appropriate state.
When does coverage go into effect and will it cover me for the entire length of my adventure?
What is the maximum trip length for coverage?
How far in advance can I purchase the insurance?
Who is eligible to purchase the plan?
Will my current home, renters, credit card, or health insurance policies cover my trip?
What if bad weather causes my Golf Tee Time to be delayed or cancelled?
I have a pre-existing medical condition. Can I buy the plan?
Even if you have a medical condition that you might consider pre-existing, you should still consider purchasing a GolfSafe Secure Plan, as some medical conditions would not be considered pre-existing under the purchase terms of the policy. For these plans, a pre-existing condition means an illness, disease, or other condition during the sixty (60) day period immediately prior to the Effective Date for which You, a Traveling Companion, a Family Member booked to travel with You: exhibited symptoms which would have caused one to seek care or treatment; or 2) received a recommendation for a test, examination, or medical treatment or 3) took or received a prescription for drugs or medicine.
Item (3) of this definition does not apply to a pre-existing condition which is treated or controlled solely through the taking of prescription drugs or medicine and remains treated or controlled without any adjustment or change in the required prescription throughout the sixty (60) day period before the Effective Date. Please see next question for the information about the Pre-Existing Condition Waiver.
Do the plans include a Pre-Existing Condition Waiver?
What Cancel for Any Reason (CFAR) benefit?
Yes, the GolfSafe Secure Plus plan provides Cancel for ANY Reason (CFAR).
If you cancel your trip for any reason not otherwise covered by this plan, you will be reimbursed for the percentage of the prepaid, forfeited, non-refundable payments or deposits you paid for your trip provided:
- Your additional premium payment is received within twenty-one (21) days of the date your initial deposit/payment for your trip is received; and
- You insure all prepaid trip costs that are subject to cancellation penalties or restrictions and also insure within twenty-one (21) days of the payment for those arrangements the cost of any subsequent arrangements (or any other arrangements not made through your travel agent) added to your trip; and
- You must cancel your trip two (2) days or more before your scheduled departure date.
* Not available in NY or WA
Who is a covered "Family Member" under the plan?
Who is a Traveling Companion?
Are there exclusions?
What happens if I need to cancel my trip?
Will the GolfSafe Secure Plans cover me if I cancel my trip when bad weather is predicted at my destination?
What are the covered medical expenses if I become sick or injured while on my trip?
The GolfSafe Secure Plans provide coverage for a vast array of medical expenses which could be incurred as a result of a sickness or injury. The plans provide coverage for accidents, sickness medical and dental expense which include benefits for a physician, urgent care visit, surgeon, hospital, anesthetics, x-rays, laboratory tests, ambulance, prescriptions, and therapeutic services supplies. COVID-19 is treated that same as any other sickness for purposes of all coverages that are triggered by a sickness or that can reimburse losses resulting from a sickness including death caused by sickness.Please see this link for details: https://docflow.trawickinternational.com/document/currentversion?id=33050
How do I get reimbursement if my bags and/or personal items are delayed, damaged, stolen, or lost while I am traveling?
What if my golf clubs are delayed, damaged, stolen, or lost while I am traveling?
Is there assistance while I'm traveling?
One of the valued benefits offered in the GolfSafe Secure Plans is the 24-Hour Worldwide Emergency Assistance Service. With On Call International you have 24-hour access to a highly trained, multilingual staff to assist you with emergencies such as cash transfers, replacement of lost documents, and medical or legal referrals. On Call will also coordinate any medically necessary emergency medical evacuations, including air ambulance transportation, hospitalizations, medical case management and monitoring.
* Please note that the items described are Non-Insurance Services and not insurance benefits.
Can I cancel my plan and get my premium refunded?
How do I file a claim or check claim status?
8:30am-5:00pm Contact our Claims Administrator at:
- Toll Free: 888-352-3169
- Direct: 727-725-7522
- E-mail: NWTravClaims@cbpinsure.com
- Hours of operation: 8:30am-5:00pm ET M0, TU, WE, FR and 9:30am-5:00pm ET om TH
You can upload your claim to CBPConnect.com or Claim forms can be found online here under the Claims tab and can be mailed or emailed to you upon request. For medical emergencies during your trip which require a hospital stay, evacuation or interruption, promptly call On Call International, the assistance company, with your policy number and emergency details.
How long does it take to get my claim reimbursement?
Who can I contact for more information?
You may contact the GolfSafe Secure Plans Administrator at:
- Toll Free: 844-673-7050
- Direct: 251-580-7050
- E-mail: firstname.lastname@example.org
- Hours of operation: 8:00am-6:00pm CT Mon-Fri